Scheduling is designed to permit the correct amount of time for your treatments. If you are late, your appointment time will be shortened to prevent the delay of our next guest. Because we set aside a specific amount of time for you, you will be billed for the agreed amount of time per the original scheduled appointment. (if you scheduled 60min and are 30min late you will receive 30min of service and still be billed for 60min)
All Eyelash and Makeup appointments require a consultation prior to application and are secured by deposit. We accept: cash, check, or gift certificate.
Rescheduling and Cancellations:
48hrs for new clients or appointments over 60min.
24hrs for up to a 60min appointment. If this is your first appointment we will redeem your groupon in order to pay our esthetician their commission for the missed appointment.
Rescheduling policy: A rebooking fee of $25 per scheduled hour. Now shows will be responsible for the full cost of the missed appointment, prior to receiving any future appointments.
If you do not show up for your scheduled treatment time and have not called the salon to make other arrangements, AZ Lash Lady will charge a no-show fee of 100% and future appointments will need to be prepaid.
Note: Scheduling an appointment at any of AZ Lash Lady locations is an acknowledgment of these terms. Prices are subject to change without notice.
Forms of Payment Accepted
We accept Cash,*Major Credit Cards with a chip only! and *PayPal.
The name on your credit card must match your government issued ID. We require a signature for all credit cards. Debit cards will be run as credit.
We cannot accept a card of a person that is not present. We do not take credit card payments over the phone.
Once you are an established client we will accept personal checks.
You may write your stylist a personal check for gratuity.
Effective Monday 9/15/2014
Thank you for your understanding!
AZ Lash Lady Management
Check writing policy:
Your drivers license will be required.
If a check is returned a $45 charge will be accessed, no exemptions.
Then you will on a cash only basis.